Any idea of someplace other than Lowes that I can check? But the lights are the same size so the globes are interchangable. Please reply if you can assist me in locating a place to purchase thie set of lights. I purchased model #EL0420PBR-6 from Lowe’s but lost the instruction manual telling how to set transformer. What I’m looking for is the LED replacement bulbs. When your Portfolio lighting isn't working correctly, it causes your landscape to look incomplete or simply not finished if you can even see the lighting at all that you created. The light comes on for no apparent reason. There are no fast and hard rules on this. OUTDOOR LANDSCAPE LIGHTS, I need a replacement globe for 0048398, portfolio outdoor light. They only had one left in stock so I took that one and I was able to make it work. I am looking for replacement frosted plastic lens for the low voltage lights after a period of time they get brittle and shatter. Any idea why? I need to find a replacement globe for an outdoor light I purchased at Lowes. Our lights went off and we are having a major problem getting the installer back to check our system. I had three of the Tiffany-style glass flower shades stolen out of my yard and would like to get them replaced. We have tried compact florescent. Contacted Portfolio’s parts company and they no longer stock them despite the fact that I only bought them in June from Loew’s. The item number is Please plug in the Light. Penn Valley CA 95946 If any problems arise with your lighting, you must turn the circuit breaker off at the main electrical panel to prevent electrocution. We suggest plugging in a radio or small electronic device to see if electricity will run through that device. Thank you! For incandescent bulbs, look for breaks in the wire filament (the wires inside the glass part). I pulled rechargeable battery that came with set and put on my battery charger. Too bad. Please advise where I can buy replacement batteries. I’ve been using low voltage landscape lights for many years, mostly Malibu. Either our dogs or the deer have knocked broken the stakes on our landscape path lights. Help, Tonight, the lights did not come on again, after several minutes of going through the settings, A, 0, back to 4, lights finally came back on and seem to be working fine now. Most problems can be fixed with just a little bit of troubleshooting. You do not need to invite an electrician to maintain your lighting … Another common Portfolio lighting error you can troubleshoot is to check the timer system. Another common mistake in selecting outdoor lights is to find the right lighting direction, or to limit “light pollution”. You can easily troubleshoot many common lighting problems and make the fix yourself. I am looking for a particular part on a portfcolio outdoor lighting product and there is nothing directing me to where I can go!!! How can I get a replacement stake or stakes? Everything worked fine up until a week ago. Bellacor offers access to over 500,000 products from 700 manufacturers. Last year I bought a Portfolio LED Landscape Kit Model # WT-S46-4BZ. I have the same problem. Could I download the manual or purchase one to help me? Was your kit new? Weather and landscaping are always the most common reasons your connections may go bad and easy to fix. Over lighting is never attractive indoor or outdoor. 0475578 power pack pdf manual download. Are there adapters so the lights may be mounted to perpendicular rectangular boxes? We have one (1) broken walkway lamp glass lense, can we buy 2, replace one and have an extra? #124700. If these troubleshooting hints don't work for you, contact the company from which you purchased your system for further assistance. I have not received a response. The first thing you should do is look for a short in your lighting system. 2. This is a common problem when integrating path lights in your outdoor lighting solution. I was able to order some (with great difficulty) about a year ago. Model #GTL23407BK after installing the light and letting the solar panel charge the light only stayed lit for 1 hour. mine came with 75ft and i need about another 20 (not adding more lights, just wire length). I don’t have a clue what to do with the two buttons on the front. PORTFOLIO ® and PORTFOLIO ... • This transformer is suitable for outdoor use ONLY. I wouldd like to purchase 1 more for an outdoor wall-needs to be the same. Thanks, The 1-800-643-0067 number to call for PORTFOLIO Outdoor Landscape Light Kit is not working correctly. Cool White – Emits cooler light and has a bluish color. We need at least 5 of them. The transformer, your bulb connections, the wires and and worn or frayed wires. Thanks. model #ee0002bk.. I accidently cut the fiber optic cable while trimming. Looking for a contact number for portfolio to see if parts are available for some outdoor lighting I purchased from Lowes 3 years ago. ... Is Malibu is the best transformer for outdoor lighting? The ‘dusk to dawn’ feature does not work. Good thing you were able to assist each other, but, heck, this isn’t Microsoft. I do not want to just throw away as they were quiet expensive. Portfolio Outdoor lighting (sold at Lowe’s Home Improvement Stores) has a Customer Service Department where you can order parts. We recently purchased a solar post light from Lowes. I’m tired of paying $20 for a light fixture when all I need is one small part!! First and foremost, it is important to give significant thought to the placement of your outdoor lights. Many wires can but cut or frayed and you don't even realize it until it's too late. The Range of Products and the Future of Lighting. I am looking for the basepart of a light that the light sits on. It is also great as outdoor lighting. I found one at the Lowe’s store. The “replacement parts” link takes to a promotion for another product. Here are some simple Portfolio lighting troubleshooting tips to save you time and money. I’m not sure if it was Portfolio I was talking to or a sub contractor. Thanks. Anywhere I can get a replacement piece? Are they still available? Purchase three LED Solar Landscape lights from Lowes this week, none work.. Precaution: Identify the lighting circuit, turn it OFF and then Tag it with a Note before performing any wiring or inspections. outdoor solar light set about 3 months ago. They invariably cracked due to the bulb heat. Lowe’s (where I purchased) did have Portofolio batteries, but they were either too long or too fat to fit in my light. Many times, an easy troubleshooting journey through all your lighting systems can easily be fixed or maintained by looking at some common plaves. Most of all, in one’s home adds a welcoming touch for family and guests. Lowes no longer stocks the pathway lights I bought and I need to replace several sockets that have rusted out and the bulbs will no longer stay in. But is there something else going on with it that you may know of. Wondering if maybe my outlet can’t handle all 14 lights could this be my issue? Why no user manuals on this site? Is it safe to assume that the system is shorting out? Here is another troubleshooting thing to do. 2.Low … Also within a year of installation, the spikes that hold them into the ground have broken. Outdoor lighting. What is going on? It's much cheaper to replace one set of bulbs then a whole new set. Another common mistake in the exterior lighting placement, is to inadvertently share the yard by placing too many lights in one area and not enough in another. Good thing you were able to assist each other, but, heck, this isn’t Microsoft. The mounting brackets are designed for octagon shaped outlet boxes. Check low voltage cable connection at power console. You also want to check your transformer as well with this situation as it easily can have been switched off without your knowledge. Any suggestions? Thought? – I have a 300 Watt transformer that lights go on and out constantly. I have a 6 LED low voltage landscape lighting kit (system?) The cable is the eye for the light sensor. Is there another phone # I can call? I have a kitchen track light purchased 3 yrs ago at Lowe’s which I believe is Portfolio. Please help! They are plastic and become brittle in the cold weather and snap off in the bottom of the light . What about the height of the wall lanterns? Salesperon told me to contact manufacturer – that you may have parts. Portfolio 0.37-in 28-Gauge Landscape Lighting Cable Connector for 15 Foot Replacement Fiber Optic Photo Eye Cable for 300Watt, 600Watt and 900Watt Portfolio Outdoor Power Packs Only 4.5 out of 5 … You want to distribute light across the screen in your home. Six lights still burn brightly, the 7th dim and the 8th not at all. Do you have a section of lightings not working correctly? Help Please. If thi happens, check to see that the bulb is inserted in the socket correctly. Light will flow less harshly. Turn on switch or circuit breaker. Outdoor lighting should draw attention to the beautiful and unique features of your home. It only happens when it rains so I isolated each zone of lights without success. Call Portfolio at 1-800-643-0067. I would even buy a used one. I have two that aren’t working and barely a year old. These lamps seem to be old stock that has sat on the shelf forever… not good. It would only flicker. The unit was purchased at Lowes, and I will check with them this AM, but assuming that comes up blank, how do I go about acquiring the replacement? Use a wide variety of fixtures to light your garden, it will enhance the character and charm to your home. The little display flashes "E" and then "1" . Can I get a replacement for them? Soft White – this falls somewhere between ‘warm white’ and ‘cool white’. Nothing is listed in the instructions. We suggest you look closely at each light and it's connection. Can additional wiring be spliced onto the original length supplied with a light set? It's not too difficult to fix flaws in your fixed outdoor lighting with a bit of troubleshooting … Can someone tell me what the numbers (1-9) represent on the digital display? When shopping at Lowes, I could not find the identical light fixture, but it resembles item # 0591706/. Nothing is even listed under replacing parts to your lights. I now only use 15 watt bulbs. Is the power outlet getting electricity from the house? Looking for Bubble Glass globe for a item #0329397. C’mon, people! I plan on going by Lowe’s tomorrow and see what they say. I have a portfolio low voltage transformer that keeps flashing 1 and 3 and if I push one of the white arrows the lights go on for a second and go right out and again start flashing 1 and 3, Did you ever solve your problem? Help us out! Outdoor Light, Lighting Equipment user manuals, operating guides & specifications Maintenance Tips. What should I do? I’m going to take it back and exchange it for another one. Does one end plug into the hole at the bottom of the transformer and, if so, where does the other end plug into. The automatic feature (photo eye) has quit working. 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The first thing you should do is look for a short in your lighting system. the newer models use a different male/female set-up. After an hour of troubleshooting to resolve the issue, back it goes…I will try getting a good unit one more time. I’m sure this web site is not affiliated with Sears/Lowe’s, the company that distributes the Portfolio product line. It absolutely needs a SUPPORT area to help customers with issues and to reduce returns! 12 - 15 volts DC is typical and what to look for. It is a great choice for outdoor security purposes. 455 Pepper Dr. Tehachapi, Ca. I’m want to mount the transformer – and light sends etc – in a bow or hide the wire and to improve w at her r distance. • This transformer is for use with low-voltage landscape lighting systems ONLY. I bought & installed 6 solar LED #0688463 path lights 3 days ago. they look great, until my lawn guy breaks off one of the stakes. Recently I purchased 2 outdoor light kits (#0098920). I put the setting back on 4, and after a few seconds the lights came on again and stayed on 4 hours. Trying to buy replacement parts is non existent. Did you ever find a solution? I have a portfolio outdoor unit that has a capacity of 200. Let's tackle the top 3 landscape lighting problems we see Let’s be quite honest and open here: Nothing is 100% perfect all the time, and everything has problems. Put 2 sets under deck…4 10W fixtures each. The fixture is large and a rust color. 0 means they will stay on all the time. They have power, number is on when lights are off. light up. To avoid such problems, look for lamps with glare guards. Can anyone tell me where I can purchase a replacement dust to dawn sensor that goes on the power pack for portfolio outdoor low-voltage lighting? I can’t seem to find the fixture at all!I want ten of them for lighting a pathway to my boat dock. This website stinks!!! The lights are #0306431. Instead of placing the lights across from each other at each end, try a gradual approach. Just that it would be sad to find the exact same light in every room of their home, it is sad to see the outdoor lighting fixture is repeated throughout the yard. I will never spend my money on this brand again. We are having the same problem. Is the lighting fitting propery into it's correct socket? Put 6 10W fixtures on the run in the front of the house. Is there a reset button on a 900w portfolio power pack for landscaping lights. This versatile transformer offers two wire taps for What to do: Check your motion light’s duration settings (this setting should be … I recently purchased a 300 watt transformer. They are the lights that are multicolor. LED Solar lamps need to be recharged once every few (three max) months, if not done the rechargeable batteries will drain and not be able to be recharged. Please help me out with this, are there replacement parts? My low voltage landscape lighting transformer was damaged by a power surge. Purchased path light kit Item #0329397/Model 00847 in July 2015 from Lowes. At the bottom of the power pack there is an instruction that reads: “Photo eye hole. I couldn’t get two of them to work. Please tell me what is wrong… thanks. We have had 2 of these happening with our 600W transformers and now Lowes do not sell this model transformer any longer. Thank you for your help. Look to see if the light fits properly in the socket. I’m in need of one too. How can I get ahold of some older model stakes? I did not see the part in Lowe’s online catalog, but finding something on the site is a pain sometimes. Further I will warn everyone I can of the difficulties I experienced with the Portfoli brand. The range of products that are available from The Portfolio Lighting Company now encompasses over thirty different types of lighting ranges, and so whether you need wall mount lighting for an office, multi-lamp lighting for a process area in a factory, or cove lighting to illuminate a loft conversion then there is something for everybody. Can you help us? I installed it using the 18 G wire that was supplied with the first lamp 10 ft from the power pack and the others approximately 6 to 8 ft apart. Their number is 1-800-643-0067 8am – 6pm EST Monday – Thursday, 8am – 5pm on Friday. I have replaced batteries and they light up for one night then go out. Please send me an order number so I can purchase extras. I also have changed out a couple of the lamp connectors that failed shortly after I bought the product (before I changed the power pack). 200-WATT POWER PACK. The easy thing to do is pay a hefty contractor fee to get your lighting working correctly, but why? Entire system will not operate Check 120-volt outlet to ensure you have power to outlet. We specialize in pendant lighting, mini pendant lights, wall sconces, track lighting and all types of lighting fixtures to complement any architecture. Portfolio Lighting is a leader in lighting innovation. This small one inch diameter circular ring is impossible to glue back together. A= auto (dusk to dawn), I’m looking for a replacement globe for the 30 in portfolio wall light….251414, I am looking for replacement stakes for Portfolio path light( Black finish) #0030329. Stakes are cheaply made, and break very easily!!! I’m looking for a replacement circuit board for my Portfolio Outdoor LV transformer model #EE0124BK. the lights come on at dusk, I have them set for 4 hours, so they go off around 11pm. The reason why people even come here is because Lowe’s themselves do not care one bit about supporting the product and have no way of submitting queries like these on their web site. One broke and I have 6 others and do not want to replace all of them. Outdoor solar lights have the advantage of providing free lighting without needing to be hardwired. The wire is broken if the reading is very high and will require a change in wiring. to look up parts or just a phone number to call? Also, is there a different way to change the light bulbs? Where can I find replacement spikes for my 10-piece light kit? I exchanged the power pack. Broke one with shovel in the dumb Halloween snow storm. They all work when they are working, seems like there is no reason why they shouldn’t work. They have ten wicker balls along a green power cord. Did you ever find a replacement globe for the Portfolio E206656? I think that there is something wrong with the timer. 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When integrating path lights, just wire length ) light and has a customer service whole go... Limit “ light pollution ” from which you purchased your system for further assistance 0475578 user manual online repeating lineup...